Acceptable use
Two lists. What we will not host, and what we will not remove you for. The second one matters as much as the first.
Most of this product is built so that we cannot see what you do with it. That is the point, and it has a consequence worth stating before anything else: we are not watching. What follows is what we do when something is brought to us, and what we will refuse to do no matter who brings it.
What we will not host
Every rule below describes conduct — something a person does. None describes a belief, a movement, or a designation. That is deliberate.
Organising violence against people
Do not use Coram to plan, coordinate, or recruit for acts intended to injure or kill people.
This is the line, and it is about people rather than property or disruption. A blockade is not an injury. A picket is not an injury. Planning to hurt someone is.
Targeting a named person
Do not use Coram to build or distribute dossiers, home addresses, or movement patterns of a private individual in order to intimidate, stalk, or harass them.
Coram is a database of people. That is precisely why it must not become an instrument for hunting one. This applies whoever the target is.
Threats
Do not use Coram to send threats of violence to anyone.
A threat is an act, not a view. It does not become organising because it is sent in bulk.
Arming for the above
Do not use Coram to acquire, distribute, or fundraise for weapons or explosives intended for use against people.
Fundraising and logistics are the two things this product is best at. Both are in scope of the first rule.
Exploitation of children
Do not use Coram to produce, store, or distribute sexual material involving children, or to arrange contact with a child for that purpose.
No context makes this organising. Reports here go straight to law enforcement.
Trafficking people
Do not use Coram to recruit, move, or hold people for forced labour or forced sex.
Same reason. The tooling here — lists, shifts, payments — is exactly what this abuse needs.
Taking money under false pretences
Do not use Coram to raise money for a cause, fund, or emergency that does not exist, or to divert money raised for one to something else.
Mutual aid and bail funds run on the assumption that the money arrives where it was promised. A fraudulent fund does not just steal — it makes the next real one harder to raise.
What we will not remove you for
Everything below has been reported to some platform, by someone, as violence or extremism, in order to get an organisation removed. Naming them here means a report citing one gets this page as its answer.
Protest, pickets, marches, rallies
Organising people to gather in public and be loud about it is the point of this product.
We will not remove a group for holding a demonstration, however unpopular its cause.
Strikes and work stoppages
Organising a strike, a walkout, or a slowdown is protected here.
Employers routinely characterise strike organising as coercion or intimidation. A complaint from an employer about a strike is not evidence of anything.
Non-violent civil disobedience
Sit-ins, occupations, blockades, lock-ons, and trespass are protected here, including where they are unlawful.
Civil disobedience is illegal by design and non-violent by definition. Treating "illegal" and "violent" as the same word would remove most of the tradition this product is built for. If the state prosecutes, that is between the state and the organiser; it is not our role to help by removing their tools first.
Bail funds, jail support, legal observing
Raising bail, tracking arrests, and supporting people through custody are protected here.
These are the most frequently reported and the most obviously legitimate. Coram takes no fee from them precisely because they matter most.
Mutual aid
Distributing food, money, supplies, or shelter to people who need them is protected here.
Including when it is done without a permit, and including when it embarrasses somebody.
Being called an extremist
A government, employer, or campaign group labelling an organisation extremist is not, on its own, grounds for any action here.
Designations follow politics. If a designation were sufficient, this policy would simply be a list maintained by whoever is currently in office.
What we can actually see
- We do not read your channel messages. They are encrypted before they leave your device, and nothing that would open them ever reaches us.
- We do not read your organiser notes. Those are encrypted on your own screen, with a passphrase we never see.
- We cannot check what is inside them for prohibited material, because most of what we hold is unreadable to us. That is the trade, and it is the right way round.
- So enforcement here runs on reports, and on what is already out in the open — petitions, public event pages, fundraising pages. It is not, and cannot be, proactive surveillance.
How a report is handled
- A report must name the workspace and describe specific conduct. "This group is dangerous" is not a report and gets no action.
- We act on evidence we can verify ourselves, not on the number of complaints received. Coordinated reporting campaigns are common and are not evidence.
- Except where there is a credible risk of imminent harm, the workspace is told what was alleged and has seven days to respond before any action.
- Suspension and termination require two people, one of whom holds the legal role. No single person can remove an organisation.
- Any action can be appealed to a person who was not involved in the original decision.
- Counts — reports received, actions taken, reports rejected — are published in the transparency report at /trust. Not the names.
There is one thing that is not report-driven. Coram’s writing assistant refuses to draft the material above, before any model sees the request, from the same list of rules this page is rendered from. It is a narrow control — it applies only to what you ask us to write, not to what you store — and it is the one place we are not a bystander.
Report specific conduct to abuse@coram.app.
Name the workspace and describe what was done. Reports that describe a group rather than an act get no action.
The part we are least comfortable with
A policy like this is enforced by people, and people can be leaned on. The protections above are the ones most likely to be tested by a government, a landlord, or an employer with a lawyer. We have written them down so that giving way would be a visible reversal rather than a quiet judgement call.
If we ever do give way, the counts will appear in the transparency report, and you will be able to see it.